Last updated: 1/2/2020
Due to the limited number of spaces, you can change or cancel your appointment up to 24 hours before the appointment starts; however, we do not give refunds. Your appointment will go back in your account to be used at another time. If you cancel within 24 hours of the start of your appointment, you will be charged for that session as if you attended. We cannot give any refunds for any appointment you miss.
To Cancel a Sauna Reservation:
Sign into your Account (Desktop or App)
Under Upcoming click the 3 dots to the right of the session you want to cancel
Select <Cancel> enter reason for cancellation and select <Cancel Session>
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